Payment and Delivery

Handling time

  • For custom bikinis – current production time is 3-4 weeks
  • For bikinis on sales and connectors – 1-3 business days after receiving the cleared payment
  • For T-shirts – 2-7 business days
  • You can reserve your bikini for your future competition by choosing ‘delayed shipping’ option at check-out. In this case, you need to mention when you want to get your bikini in the order details (‘notes’).  We’ll contact you to check your measurements 1-2 months before that day. Your order has to be paid in full.

Delivery policy

  • We offer several shipping methods during checkout, including USPS, DHL and FedEx.
  • Shipping costs depend on the service provider. product and delivery times.
  • All packages are shipped with a tracking number
  • Depending on your location, we may ship either from our European or US office.
  • All custom bikini suits are shipped with a signature confirmation.

Payment policy

  • You can pay with your card or using your PayPal account.
  • All payment transactions are processed by PayPal.
  • All orders are paid in full at the time of placing the order at the website.

Return Policy

For custom bikinis:

We make every competition bikini from scratch based on your measurements. Our bikinis are 100% hand made and brand new. That’s why we do not accept returns. If you are not satisfied with your custom bikini please email info@eleirafit.com.

For bikinis on sale and connectors:

  • You need to contact us within 3 business days after receiving your order and send them back during the next 5 days.
  • Shipping costs are not refunded. Buyer pays the return shipping fees.
  • You will be refunded  after the item has been received. A 10% restocking fee will be applied.
  • Buyers have to ship the items with a tracking number.

For T-shirts:

Any claims for misprinted/damaged/defective items must be submitted within 20 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 20 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense. No exchanges available.

Cancellation Policy

  • No order cancellation available.
  • For delayed shipping custom bikini orders – you can cancel your order not later than 2 months before an approved shipping date.